To use the Inbox Repair Tool, exit Outlook, go to Repair Outlook Data Files (.pst and. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. When you install Office, an Inbox Repair Tool ( EXE) is also installed on your PC. If repairing your Office programs didn’t resolve your issue, move on to the next step. In the list of installed programs, right-click Microsoft Office 2016 or Microsoft Office 2013, and then choose Change. In Control Panel, choose Programs and Features. Quit any Office programs that are running. Errors in Office files are repaired automatically. Repairing your Office programs can resolve issues with Outlook2016 freeze, not responding, or hanging. If installing the latest updates didn’t resolve your issue, move on to the next step. You must check the latest Windows and Office2016 updates, see Install Office2016 updates. Step 3: Install the latest Windows and Office updates If Outlook isn’t working on a large or long process, move on to the next step. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook is performing multiple operations of messages at once, it might appear to be stuck. Check the status bar at the bottom of the screen. 
If you try to do some multiple operations like delete or move many messages at once, Outlook can appear to hang, but really, it’s working behind the scenes. Step 2: Ensure Outlook is working or not on a long process
If you can’t find a dialog box open, move on to the next step. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you don’t choose an option on that dialog box, Outlook won’t let you do anything else. Some things you do in Outlook ask for confirmation, you are sure you want to do that. This didn’t resolve your Outlook2016 freeze issue, continue to the steps below. Close Outlook, and then open it normally.In Windows 10, choose Start, type Outlook.exe /safe, and press Enter.Launch Outlook in safe mode by choosing the following options.If Outlook stops responding at a screen that says “Processing,” you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
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